Foreigner's Guide to Car Accidents in Japan
The Challenge on Unfamiliar Roads
Renting a car in Japan offers freedom, but navigating unfamiliar roads comes with inherent risks. Being prepared for accidents is crucial for your safety and legal compliance.
Your Immediate Action Plan: 6 Critical Steps at the Accident Scene
In the chaotic moments after an accident, stay as calm as possible and follow these steps in order. Your structured response will make the entire process smoother and safer for everyone involved.
Emergency Response Steps
Step 1: Ensure Safety First
Turn on hazard lights immediately. For minor accidents, move vehicles to roadside if safe. For significant collisions, do not move vehicles. Place reflective safety triangle behind your vehicle.
Step 2: Attend to the Injured
Check yourself, passengers, and others. If anyone is injured, call 119 immediately. Say "Kega desu" (There is an injury) or "Kyukyusha onegaishimasu" (Ambulance, please).
Step 3: Report to the Police
Must report every accident to police at 110, even minor scratches. Failure to report voids insurance and is illegal. Say "Jiko desu" (There has been an accident).
Language Barrier Tip: Use translation app or ask for help. Say "Eigo, onegaishimasu" (English, please).Step 4: Contact Your Rental Car Company
Call the emergency number on dashboard sticker or rental agreement. They provide guidance in English, advise on vehicle status, and explain insurance claim process.
Step 5: Exchange Information
Politely exchange: Name, Address, Phone Number, License Plate, Insurance Company and Policy Number.
Crucial: Do NOT admit fault or offer private settlement (*jidan*). This can invalidate your insurance.Step 6: Document Everything
Use smartphone to photograph: wide-angle scene, vehicle damage, license plates, road conditions, traffic signs, skid marks, and witness contact information.
Understanding Different Accident Scenarios
| Feature | Scenario A: Minor Incident | Scenario B: Major Collision |
|---|---|---|
| Police Involvement | Mandatory report for documentation purposes | Mandatory report and full investigation |
| Immediate Priority | Securing scene with hazard lights/triangles | Calling 119 for medical emergencies first |
| Insurance Process | Standard claim, straightforward process | Complex claim with medical reports, longer resolution |
| Rental Car Status | May be drivable, return to rental office | Undrivable, requires towing |
| Financial Impact (NOC) | Lower fee (~¥20,000) if driven back | Higher fee (~¥50,000+) as requires towing |
Key Terms and Concepts You Must Understand
The official document from police proving an accident occurred. Most important for insurance claims. You'll get a report number and instructions on how to apply for it later.
Basic insurance included with almost all Japanese car rentals. Covers rental vehicle/third-party property damage but usually has a deductible. Extra payment can waive this deductible.
⚠️ Critical fee: Penalty paid to rental company for business lost while car is repaired. Applies regardless of fault. Standard CDW does NOT cover NOC. Requires optional insurance package to avoid.
Fault apportionment determined by insurance companies based on police report. Almost never 100-0. This is why you must NEVER admit fault at the scene.
Critical Takeaways
The Three Absolute Rules:
- Always stop - Never leave the scene
- Always call the police (110) - Even for minor scratches
- Always call the rental company - They are your most important ally
Final Guidance: Stay Prepared for a Safe Journey
Your best defense is preparation and prevention. Before you even start the engine:
While the prospect of an accident is daunting, you are now equipped with the knowledge to handle it correctly and confidently. Drive safely, and enjoy your journey through the beautiful landscapes of Japan.