A Complete Guide to Renting a Car at São Paulo GRU Airport
Navigating Car Rentals at São Paulo's Gateway
Important Note:
Unlike many US airports, the vast majority of car rental facilities at GRU are located off-site. Access is via complimentary shuttle services from the arrivals area.
Welcome to São Paulo-Guarulhos International Airport (GRU), the primary international gateway to one of the world's most dynamic cities. This guide will walk you through the car rental process step-by-step, ensuring you get on the road with confidence.
Finding the Rental Car Shuttles: Your First Step
Terminal 3 (Main International Arrivals)
This is the arrival point for most long-haul international flights.
- After exiting customs and baggage claim, walk straight ahead towards the exterior glass doors.
- Proceed outside to the arrivals curb.
- The designated shuttle bus area is typically located along this outer curb.
- Find the shuttle corresponding to your booked company. Drivers are accustomed to helping with luggage.
Terminal 2 (Domestic & Some International)
Terminal 2 handles all domestic flights and some international flights, primarily from Latin America.
- From baggage claim on arrivals level, exit the main doors to the sidewalk.
- Car rental shuttle stops are located along the curb, similar to Terminal 3.
- Look for the specific branded van or bus for your rental agency.
- Shuttles serve all terminals and make frequent stops.
Pro Tip: The shuttles run frequently, but if you experience a long wait, have the agency's local phone number handy to call them.
The Pickup Process: Step-by-Step
Document Preparation
Before heading to the counter, ensure you have all required documents ready:
IDP Note: You can obtain an International Driving Permit from AAA before your trip. It serves as an official translation and can prevent complications with local authorities.
Vehicle Inspection
Before accepting the keys and driving off, conduct a thorough inspection:
📸Walk around the car and look for existing damage (scratches, scuffs, dents)📹Use your smartphone to take photos and a brief video of the car's condition🔍Check the interior for cleanliness, stains, or damage📝Ensure all documented damage is noted on the rental agreement before signingProtection Tip: This documentation protects you from being held liable for pre-existing issues upon return.
Car Rental Companies at GRU Airport
Major Rental Agencies
| Company | Operating Hours | Local Contact | Status |
|---|---|---|---|
| Localiza | 24/7 | (11) 2445-2122 | Available |
| Movida | 24/7 | (11) 2445-4679 | Available |
| Unidas | 24/7 | (11) 2445-4424 | Available |
| Hertz | 24/7 | (11) 2445-3893 | Available |
| Avis | 24/7 | (11) 2445-4279 | Available |
Note: While these agencies typically operate 24/7 to service all flights, it's always best practice to verify hours for your specific reservation, especially for late arrivals.
Pro Tips for Your São Paulo Car Rental
Most cars in Brazil are "Flex" fuel vehicles, meaning they can run on either ethanol (álcool) or gasoline (gasolina).
Ethanol (Álcool)
Typically cheaper but slightly less fuel-efficient
Gasoline (Gasolina)
More expensive but better fuel economy
Important: Ask the agent what type of fuel is currently in the tank. Most rental agreements require returning the car with the same fuel level.
Many highways around São Paulo are toll roads ("pedágios"). Most rental cars come equipped with an electronic toll tag affixed to the windshield.
This allows you to use express lanes without stopping to pay cash. Toll charges are automatically recorded and added to your final rental bill.
Convenience Fee: While convenient, electronic tolls often include a small service fee from the rental company in addition to the actual toll costs.
The return process is the reverse of pickup. You'll drive to the same off-site location, have the car inspected, and then take the shuttle back to your departure terminal.
Time Management: Allow at least 30-45 extra minutes for this entire process, not including your drive time to the airport area.
Key Takeaways: Your GRU Car Rental Checklist
Before You Arrive:
At the Rental Counter:
Safe travels! With this guide, you're well-prepared for a smooth car rental experience at GRU Airport.
After collecting your luggage and clearing customs, your first task is to find the shuttle pickup area. Look for overhead signs that read "Locadoras de Veículos" (Car Rental).