Welcome to the beautiful coast of Oaxaca! Arriving at Huatulco International Airport (HUX) is the first step toward an unforgettable vacation. With its nine spectacular bays, pristine beaches, and charming inland towns, having your own vehicle offers the ultimate freedom to explore this Pacific paradise at your own pace.
This guide provides clear, step-by-step instructions to help you navigate the car rental process at HUX, ensuring you get on the road smoothly and start your adventure without a hitch.
Huatulco Airport is a compact and user-friendly facility, which makes finding the car rental agencies straightforward. After deplaning and clearing immigration, you will collect your luggage from the baggage claim carousel. Once you have your bags, you will proceed through the customs checkpoint.
Immediately upon exiting the customs and baggage claim area, you will enter the main arrivals hall. This is where you will find the on-site car rental counters. They are typically well-lit, clearly signed, and located directly in your line of sight.
It's important to know whether the company you booked with is located on-site or off-site, as the pick-up procedure differs slightly.
These companies have their service desks located directly inside the airport's arrivals hall. If you've rented from one of these providers, you can walk straight to their counter after exiting customs to begin the paperwork.
Their vehicles are usually parked in a designated lot just a short walk from the terminal building.
Some rental companies operate from offices located just a few minutes away from the airport grounds. If you have a reservation with an off-airport provider, you will not find a full-service counter inside the terminal.
Instead, look for a company representative in the arrivals hall holding a sign with the company's logo and possibly your name. They will check you in and guide you to a designated pick-up point just outside the terminal exit for a complimentary shuttle bus.
Huatulco Airport is serviced by a variety of well-known rental agencies. You will likely find counters or representatives for major international and national brands such as:
| Company | Service Type | Contact Info |
|---|---|---|
| Hertz | On-Airport | See rental voucher |
| Avis | On-Airport | See rental voucher |
| Europcar | Off-Airport | See rental voucher |
| National | On-Airport | See rental voucher |
| Alamo | Off-Airport | See rental voucher |
For direct contact with the local branch regarding your reservation, it is best to refer to the phone number provided on your rental confirmation voucher.
Most car rental agencies at Huatulco Airport align their hours with the flight schedules. Counters are typically staffed from the time the first flight arrives in the morning until the last flight of the night has cleared and all passengers have been processed.
However, it is crucial to check your rental voucher for the specific hours of the company you booked with. If your flight is significantly delayed, having their direct contact number from your confirmation will be essential.
Follow these steps for a seamless pick-up experience:
Keep these tips in mind to avoid common issues and ensure a stress-free start to your trip.
Have the following items ready in hand:
Important: Debit cards are generally not accepted for the security deposit.
Before you leave the rental lot, carefully inspect the vehicle—both inside and out—for any pre-existing damage. Look for scratches, dings, dents, and windshield chips. We strongly advise taking a time-stamped video or multiple photos of the car's condition with your smartphone. This serves as your proof and protects you from being held liable for damage you didn't cause.
Mexican law requires all drivers to have Third-Party Liability (TPL) insurance, which is often sold separately at the counter and is not covered by credit card insurance. Be sure to clarify what is and isn't included in your rental rate to avoid surprises.
Have a printed copy or a digital screenshot of your reservation confirmation. This document contains your confirmation number, rate details, and contact information, which can be invaluable for clarifying any details with the rental agent.
Renting a car at Huatulco Airport is a simple process. To ensure it goes perfectly, remember these key points:
Know whether your rental agency is on-airport (in the terminal) or off-airport (requiring a shuttle).
Keep your driver's license, passport, and a credit card in the driver's name easily accessible.
Take photos or a video of the car's condition before driving away.
Understand the mandatory insurance requirements for driving in Mexico.
With your keys in hand, you are now ready to discover the wonders of Huatulco and the Oaxacan coast. Enjoy the freedom of the open road and have an incredible adventure!