Welcome to the stunning shores of Réunion Island and the charming southern city of Saint-Pierre! As you land at Pierrefonds Airport (ZSE), you're just moments away from starting an incredible adventure. To truly experience the island's dramatic volcanic peaks, lush forests, and breathtaking coastlines, a rental car isn't just a convenience—it's a necessity.
This guide is designed to provide a clear, step-by-step walkthrough of the car rental process at Pierrefonds Airport, ensuring you get from the arrivals hall to the driver's seat smoothly and without stress.
One of the best features of Pierrefonds Airport is its compact and user-friendly design. You won't have to worry about navigating a maze of terminals or waiting for a shuttle bus to a remote rental center.
After you collect your luggage from the baggage claim carousel, proceed through the exit into the main arrivals hall. The car rental desks are located directly inside this main terminal building.
Look for the overhead signs that read "Location de Voitures"(which means "Car Rental" in French). The desks for all on-site companies are conveniently grouped together in a dedicated area.
This rental hub is typically located to your right as you enter the public arrivals area, making it impossible to miss.
Pierrefonds Airport hosts a solid mix of internationally recognized brands and reputable local providers, giving you a range of options. You can expect to find the following companies with desks directly in the terminal:
International Brand
International Brand
International Brand
International Brand
Popular Local Agency
Well-regarded Local Option
Rental agreements and vehicle details are best handled during booking. However, if you need to contact the local branch directly upon arrival, please refer to your rental confirmation voucher. For the most accurate and up-to-date phone number, it is always best to visit the company's official French website and search for the specific "Aéroport de Pierrefonds" or "ZSE" branch location.
Getting your car is a straightforward process. Here's a quick summary followed by essential tips to make it seamless.
After getting your bags, walk to the "Location de Voitures" area in the arrivals hall.
Approach the counter for your reserved company and have your paperwork ready.
The agent will finalize your rental agreement. This is the time to confirm details like fuel policy and insurance coverage. You will then receive your keys.
Exit the terminal building. The rental cars are parked in a designated section of the main airport parking lot, just a short walk from the exit. The agent will direct you to the correct area.
Generally, the operating hours for the car rental counters at Pierrefonds Airport are synchronized with the flight schedules. This means they are staffed and ready for both arrivals and departures throughout the day.
If you have a pre-booked reservation, the agents will be aware of your flight's arrival time. They typically remain on-site to service all customers from an incoming flight, even if it experiences a delay.
| Service Aspect | Details | Status |
|---|---|---|
| Operating Hours | Aligned with Flights | Available |
| Late Arrivals | Pre-booking Required | Confirm Needed |
| Flight Delays | Agents Wait | Covered |
While hours are aligned with flights, it is highly recommended that you confirm the specific closing time with your chosen rental company when you book. This is especially important if you are scheduled to arrive on a very late flight, ensuring an agent will be there to hand you the keys.
Have the following items in hand to speed up the process:
Before you leave the parking lot, take a few minutes to thoroughly inspect your vehicle. Walk around the car and look for any pre-existing damage, such as scratches, dents, or scuffs. Use your smartphone to take photos or a short video of the car's condition, paying close attention to any existing marks. Ensure the rental agent documents all prior damage on your rental agreement before you drive away.
When your trip is over, follow the airport road signs for "Retour Véhicules de Location"(Rental Car Return). These signs will guide you to the designated return lanes in the parking lot. Allow at least 20-30 extra minutes for the return process, which includes an agent inspecting the car and finalizing your paperwork.
In Réunion Island, traffic flows on the right side of the road, just like in the U.S.
With your keys in hand and your car ready to go, you're all set to begin an unforgettable adventure across the magnificent landscapes of Réunion Island.
Drive safely and enjoy the journey!