Car Rental Guide at Aeroparque Jorge Newbery

Introduction to Aeroparque AEP

Welcome to Buenos Aires! Aeroparque Jorge Newbery (AEP), located conveniently close to the city center, is a primary hub for domestic flights across Argentina and regional international travel. If you're planning to explore the vibrant capital city or venture into the surrounding provinces at your own pace, renting a car is an excellent option. This guide provides clear, step-by-step instructions for a smooth and efficient car rental experience at AEP.

Finding the Car Rental Center

Finding the rental car agencies at Aeroparque is straightforward, as they are all conveniently located together. The desks are situated on the ground floor in the public arrivals hall of the main terminal building.

After you deplane, collect your luggage from the baggage claim carousel, and clear any necessary customs checks, you will exit into the main arrivals hall. Once in this public area, look for overhead signs that direct you to "Rent-a-Car" or "Alquiler de Autos." The rental counters are grouped together in a dedicated section, making it easy to spot the logos of the major providers.

On-Site Rental Agencies

Company	Location	Operating Hours	Contact Phone
Avis	Terminal A, Arrivals Hall	6:00 AM – 12:00 AM, Daily	+54 11 4778-9003
Hertz	Terminal A, Arrivals Hall	6:00 AM – 11:30 PM, Daily	+54 11 4776-7776
Localiza	Terminal A, Arrivals Hall	7:00 AM – 11:00 PM, Daily	+54 11 5480-5590
Sixt	Terminal A, Arrivals Hall	7:00 AM – 11:00 PM, Daily	+54 11 5237-2370

Note: Operating hours can change based on flight schedules and seasonality. It is always recommended to verify the hours directly with the company for your specific rental day.

Collecting Your Vehicle

Step 1: Complete Paperwork at the Counter

Present your reservation details and all required documents to the agent at your chosen company's counter. After you complete the rental agreement and payment, the agent will provide you with the keys and a contract.

Step 2: Proceed to Parking Garage

The agent will direct you to the dedicated rental car pick-up area. This is located in the airport's multi-level covered parking garage, which is a short walk from the arrivals hall. Exit the terminal and follow the signs for "Parking" and "Rental Car Pick-Up." The rental vehicles are parked in a designated section of this structure.

Key Information for a Hassle-Free Experience

Required Documents

You will need to present several documents. Be sure to have all of them ready:

A valid driver's license from your country of residence.
An International Driving Permit (IDP). While not always mandatory, it is highly recommended as it provides a certified translation of your license.
Your passport for identification.
A major credit card in the main driver's name. Debit cards are generally not accepted for the security deposit.

Vehicle Inspection Tips

Before you drive away, thoroughly inspect the vehicle for any pre-existing damage:

Check the exterior for scratches, dents, and scuffs.
Check the interior for any stains or tears.
Use your smartphone to take photos and videos of any imperfections.
Show this documentation to the lot attendant to ensure it is noted on your rental agreement to avoid being held responsible upon return.

Understand Your Rental

Confirm the fuel policy with the agent (it is typically "full-to-full," meaning you receive it with a full tank and must return it full).
Ask about any electronic toll systems the car may be equipped with and how you will be billed for their use.

Returning Your Car at AEP

When your trip is over, returning your vehicle is just as simple. As you approach the airport, follow the road signs for Aeroparque and then look specifically for signs indicating "Rental Car Return"or "Alquiler de Autos Devolución."

These signs will guide you to the same multi-level parking garage where you picked up the car. Drive to the designated return lane for your rental company. An agent will inspect the vehicle and finalize your contract. Remember to allow ample time for this process and the subsequent walk back to the departures terminal to check in for your flight.